Mizodia

There are several ways to collect points in the Mizodia loyalty program:<ul><li>Create a customer account: 200 points as a welcome gift</li><li>Shopping: points on every order, based on what you spend</li><li>Birthday: 200 points, every year</li><li>Follow us on Instagram: 50 points</li><li>Follow us on TikTok: 50 points</li></ul>All current ways to earn, and the exact number of points per order in your own currency, are shown in the <a href="https://mizodia.com/en-gb/#bon-loyalty-widget-toggle">rewards window</a>.

Creating an account earns 200 points, your birthday 200 points, and following us on Instagram or TikTok 50 points each. Every purchase earns points too.

What actions earn points, and how many?

Loyalty Program

What materials does Mizodia use for its jewelry?

How does Mizodia make sure production is sustainable?

Where is Mizodia jewelry designed and made?

About Mizodia

From what order value is shipping free?

I need an invoice for my order. What should I do?

I didn't receive an order confirmation. What can I do?

Do you ship internationally? Are there additional charges?

What should I do if there's a problem with my delivery?

What shipping methods does Mizodia offer and how long does delivery take?

How can I track my order?

I've been waiting more than a week for my order. What can I do?

Something is missing from my order. What can I do?

Shipping

Can I pay later or in installments?

Are my payment details safe with Mizodia?

What payment methods can I use at Mizodia?

Payment

What are the conditions for the referral voucher? Can I combine it with other promotions?

How does the refer-a-friend program work and how do I get my reward?

Refer a Friend

Can I add a personal message?

Can I have my order gift wrapped?

Does the gift box cost extra?

Gifts

Can I change my engraving afterwards?

What does ‘18k gold-plated’ mean and how do I care for this jewelry?

What sizes are available for necklaces and bracelets? Are they adjustable?

Which pieces can I have personalized?

How do I find my ring size? What sizes does Mizodia offer?

How long does it take to make personalized items?

Where do I upload my engraving template?

The engraving doesn't look like my template. Why might that be?

Product & Engraving

Are there return shipping costs?

Are there items excluded from returns?

How do exchanges work at Mizodia?

How can I return an item?

Is there a warranty on Mizodia jewelry?

What can I do if my jewelry arrives damaged?

Returns & Warranty

Can I redeem points for a discount? What's the conversion?

What is the Mizodia loyalty program and how does it work?

What actions earn points, and how many?Updated 9 days ago